Personal assistance in english
Become a customer at Humana Personal assistance. You’ll receive reliable and personalised support, backed by leading legal expertise and a dedicated team that ensures your everyday life runs smoothly.
What is personal assistance and LSS?
Personal assistance is a form of individually tailored support for people who, due to significant and long term functional impairments, need help with everyday life. It enables the individual to make many of the decisions about when, how and by whom the help is given- supporting greater self-determination, participation and freedom in one’s life.
In Sweden, the law known as LSS (Swedish: Lagen om stöd och service till vissa funktionshindrade) lays the foundation for a set of rights and support measures for people with extensive and permanent functional impairments.
Under LSS, individuals who meet the eligibility criteria may be granted support services including personal assistance, adapted living accomodation to their needs, daily activities and more.
The goal is to promote good living conditions, equal opportunities and full participation in society for people with disabilities.
Who has the right to receive personal assistance?
To qualify for personal assistance under the Swedish LSS law, two main criteria must be met:
- You must belong to one of the LSS eligibility groups (“personkrets”).
- You must need help with certain “basic needs.”
LSS defines three categories of disabilities.
You must belong to at least one of these groups to be considered for support. Official certificates or medical statements are usually required.
Group 1 ("Personkrets 1")
People with intellectual disabilities, autism or autism related conditions.
Group 2 ("Personkrets 2")
People with a significant and permanent impairment of intellectual functioning caused by a brain injury acquired in adulthood due to external trauma or physical illness.
Group 3 ("Personkrets 3")
People with other long term physical or mental impairments that are not related to normal ageing, and are extensive, and cause substantial difficulties in everyday life, leading to a significant need for support.
Basic Needs (“Grundläggande behov”)
To be granted personal assistance, you must need help with one or more of the legally defined basic needs. These needs must be hands-on, essential tasks in your daily life.
Personal hygiene
For example, if you need help with showering, using the toilet, or other intimate hygiene tasks, how often and how long this support is needed matters in the assessment.
Meals
Feeding is considered a basic need. Preparing or cooking food is not included here (it is considered an “other need” assessed separately).
Getting dressed and undressed
If you require physical assistance to put on or remove clothes and how much time this takes, is considered in the evaluation.
Communication
If you need support to understand or to make yourself understood by the people around you, this can qualify as a basic need.
Not sure if you qualify? Contact us, we can help assess your situation and guide you through the process.
Contact us
How the process of becoming a customer with Humana works
- First contact- with no obligations.
Are you considering switching assistance providers, or are you in need of personal assistance and want to choose Humana as your assistance provider? Contact either your local representative or our assistance advisory service. - A conversation about your needs and preferences.
Your local representative will invite you to a meeting to discuss how we can best meet your wishes and needs. We tailor your assistance and do everything we can to ensure you receive the support you require. - Your decision.
Once you decide to choose Humana as your assistance provider or to apply for personal assistance, we sign an agreement and support you through every step. We help you with all practical matters from the very beginning. - Your assistance.
You can feel confident knowing that we deliver a flexible and secure start-up. We take care of everything from day one. We hire your personal assistants, you get your own administrative team, and you gain access to a dedicated legal expert who knows everything about your need and rights.
Legal support
Navigating the legal aspects of applying for personal assistance and rights under the LSS law can feel overwhelming. That’s why you, as our client, always have access to our legal team free of charge.
Our experienced lawyers support you from applying to appeal, across all of Sweden, and they speak multiple languages.
They can assist you with:
- Advice before you submit your application.
- Helping to draft your application for personal assistance.
- Supporting you in communication with authorities.
- Helping you appeal decisions if you’re not satisfied.
FAQ- personal assistance
Personal assistance is an individually tailored support service for people with significant and long-term functional impairments. It helps individuals manage daily life based on their own needs, choices and routines.
LSS is a Swedish rights-based law. It gives eligible individuals access to various support services including personal assistance, to ensure good living conditions and equal participation in society.
To receive personal assistance, you must:
- Have a long-term disability or functional impairment.
- Need help with basic daily activities.
- Your eligibility is decided by the Swedish Social Insurance Agency or your local municipality.
Yes. We help you through the entire application process, completely free of charge. This includes preparing the application, communicating with authorities and supporting you before, during and after the assessment.
You are free to choose your assistance provider at any time. We help you with all practical steps so the transition is smooth and without interruption.
Yes. Humana handles the employment, scheduling, training and administration for your assistants, unless you prefer another arrangement. You always have influence over who works with you.
Our lawyers and advisors speak several languages. Tell us what language you prefer, and we will do our best to match you.
The timeline depends on your situation, whether you already have assistance or are applying for the first time. We always ensure a smooth start and help you through every step.
No. Personal assistance granted under LSS or the Social Insurance Agency is fully funded by the Swedish state or municipality.